Our project methodology in back-office assistance

Our project methodology enables us to easily implement business process outsourcing solutions specifically tailored to your needs and organization.

1- A free pilot phase allows you to test our solution without any risk and initial investment.

2- During the design and implementation phases, your project manager

  • Is your dedicated contact with full project responsibility
  • Analyses your needs and designs the optimal solution in cooperation with your teams
  • Staffs the right competencies to build your dedicated team in Vietnam

3- During the operational phases, your project team in Vietnam

  • Is virtually integrated to your organization
  • Scales transparently to best fit the volume variations during the mission
  • Manages the deliverables and the reporting
  • Is fully responsible for the quality and continuous improvement of the solution.

Sometimes the pilot phase is sufficient to launch a project. In other situations, our team of consultants based in Paris can also intervene to help define your needs, configure and roll out a project or transfer the know how.

Finally, the intensive use of online collaborative tools allows us to maintain constant and qualitative customer relationships on operational, professional and human aspects.

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